What are typical User Experience Roles, Deliverables & Process?

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Client: Management team

Activities/Deliverables: Presentation

I’m often asked what is THE process for User Experience Design. In my career, I’ve found there is often a misperception that there is one be-all and end-all Gantt chart that all UX practitioners follow to “do UX.”

I presented this to a management team in one of my previous roles.

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