Good team leadership can be a tough thing to show. Leading any creative team is more of a story, an evolvement of the team and its process, rather than a series of stunning screenshots.

No matter the domain or project, however, there are always some common elements. Some key points for me include:

  • Understanding what iterative design means
  • Determining what will constitute a “good” design
  • Effective methods for cross-team collaboration
  • How to take a design from start to finish

My team leadership “deliverables” have included:

  • Snapshots of my teams eagerly running UX training sessions
  • Collections of Post-Its and scrawled napkins with great ideas
  • Nods of thanks after successfully leading an afternoon’s codesign session
  • Magical sign-off from VPs to get a research lab built
  • Product Owners and Product Managers casually pencilling in ‘prototyping’ and ‘personas’ into the project plan without a second thought
  • Mentoring and developing the skills of my team members

Design Thought Leadership:

I’m also an educator and have taught graduate-level design and HCI courses at Carnegie Mellon University, University of British Columbia, and the Centre for Digital Media. I’ve developed curriculums from scratch to help aspiring designers learn how to practice human-centered design while working under real-world project constraints.

Additionally, I have developed training sessions for community-based organizations such as the startup and entrepreneur hub at the Launch Academy.