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Home Archive for category "Training"

Category: Training

Digital meet Analog

Digital meet Analog

 design-principles, designthinking, everyday-things, heuristics, nonprofit-userexperience, prototyping, ux-101, ux-education

I’ve been busy, though it’s probably not terribly apparent here. I’ve been hoping that someone would author accessible content about spaces of all kinds, and position it for an audience that’s new(ish) to UX.  I imagined that this piece of work would bring together related concepts in architecture, built environments,….

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User Experience Design Fundamentals: From People to Product

User Experience Design Fundamentals: From People to Product

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User Experience Design Fundamentals: Users & Goals

User Experience Design Fundamentals: Users & Goals

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User Experience Design Fundamentals: Talking with Users

User Experience Design Fundamentals: Talking with Users

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More Observations at Science World: Desktop & Browser Games

More Observations at Science World: Desktop & Browser Games

 agile, games, leanUX, museum-userexperience, nonprofit-userexperience, observation, ux-101

Following our warm-up exercise in observation, I divided the class to conduct observations at two different exhibits that feature games. In this exercise, I asked students to spend at least 30 minutes observing and noting visitors & pain points wh…

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“You Can Observe a Lot Just by Watching” at Science World

“You Can Observe a Lot Just by Watching” at Science World

 agile, leanUX, museum-userexperience, nonprofit-userexperience, observation, ux-101

In my second class, we took the fly-on-the-wall user research technique over to Vancouver’s Science World. As a class, we first took a look at an exhibit that often puzzles visitors because it’s not entirely obvious how one interacts with it. Simp…

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The Fly on the Wall Technique: User Observation

The Fly on the Wall Technique: User Observation

 guerrilausability, observation, userexperience, ux-101

Following hot on the heels of empathy, my next class was designed to dig a bit into guerrilla user research techniques. Personally, I’m a big fan of hallway tests or interviews, but usually before I even go there, I like to do a bit of investigati…

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Empathy and User-Centered Design: Going Method

Empathy and User-Centered Design: Going Method

 empathy, observation, userexperience, ux-101

This class project is one of my favorites; one that I wished I did back in grad school. But back then, all we got was this one anecdote which was always trotted out when a professor wanted to talk about user studies: an ethnographer who donned the…

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Paper Prototyping for web: Gamifying the community

Paper Prototyping for web: Gamifying the community

 gamification, nonprofit-userexperience, prototyping, ux-101

This team had the markers flying soon after prototyping commenced because they had the workflow mapped out in advance. Their prototype was by far the most colorful and elaborate. They made good use of accordion folding for drop down menus and used…

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Paper Prototyping for mobile

Paper Prototyping for mobile

 mobile, nonprofit-userexperience, prototyping, touchscreen, ux-101

This group of students also mapped everything out on the whiteboard first, then moved to paper. In many ways, mobile feels the most natural to do with paper. I wonder if it’s because mobile has to focus on keeping things simple? Or is it the tacti…

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