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Home Posts tagged "observation"

Tag: observation

More Observations at Science World: Desktop & Browser Games

More Observations at Science World: Desktop & Browser Games

 agile, games, leanUX, museum-userexperience, nonprofit-userexperience, observation, ux-101

Following our warm-up exercise in observation, I divided the class to conduct observations at two different exhibits that feature games. In this exercise, I asked students to spend at least 30 minutes observing and noting visitors & pain points wh…

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“You Can Observe a Lot Just by Watching” at Science World

“You Can Observe a Lot Just by Watching” at Science World

 agile, leanUX, museum-userexperience, nonprofit-userexperience, observation, ux-101

In my second class, we took the fly-on-the-wall user research technique over to Vancouver’s Science World. As a class, we first took a look at an exhibit that often puzzles visitors because it’s not entirely obvious how one interacts with it. Simp…

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The Fly on the Wall Technique: User Observation

The Fly on the Wall Technique: User Observation

 guerrilausability, observation, userexperience, ux-101

Following hot on the heels of empathy, my next class was designed to dig a bit into guerrilla user research techniques. Personally, I’m a big fan of hallway tests or interviews, but usually before I even go there, I like to do a bit of investigati…

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Empathy and User-Centered Design: Going Method

Empathy and User-Centered Design: Going Method

 empathy, observation, userexperience, ux-101

This class project is one of my favorites; one that I wished I did back in grad school. But back then, all we got was this one anecdote which was always trotted out when a professor wanted to talk about user studies: an ethnographer who donned the…

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