The Importance of Being Empathetic: A good UX designer will empathize with the users, and will also build communication tools such as personas to build empathy within a team. Likewise, in the film world, your actors need to empathize with their ch…
The process depends on the team: I’m often asked what is the user experience design process , aka what is the reproducible “flowchart” for all inputs/outputs for any creative team. This can sometimes be a frustrating question, because it often dep…
When talking about my creative leadership work, I often use the analogy of an architect or movie director. Despite the obvious differences in form and outputs between architecture, film, and design, any act that requires a heavy dose of imagining …
