One of the fastest (& incidentally cheapest) “bang for your buck” type of User Experience techniques is the good old trusty heuristic evaluation. Essentially, a heuristic evaluation (aka expert review, usability audit, site audit) is a discount us…
Agile in other contexts Many moons ago, I chatted with a woman about utilizing agile in other contexts and have since wanted to see it in action in a non-tech environment. I recently got a grant for a technology-fuelled neighborhood garden and we’…
Following our warm-up exercise in observation, I divided the class to conduct observations at two different exhibits that feature games. In this exercise, I asked students to spend at least 30 minutes observing and noting visitors & pain points wh…
In my second class, we took the fly-on-the-wall user research technique over to Vancouver’s Science World. As a class, we first took a look at an exhibit that often puzzles visitors because it’s not entirely obvious how one interacts with it. Simp…
Last week was Reading Week (the Canadian version of Spring Break?) which should have given me some extra time to post up the latest happenings in class, but alas, it was not to be. We’ve moved onto the second project of the course which focuses on…
I met a really interesting woman, Aerlyn Weissman, at an Women in Science and Technology event hosted by SCWIST earlier this week. She was telling me how she teaches workshops to non-profits and NGOs about utilizing the agile methodology. Whatever…
